Qualified Consult Limited ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qualified-consult.com or contact us regarding our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number, and company name provided via contact forms or email.
- Usage data — IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically.
- Cookies — data collected through cookies and similar tracking technologies. See our Cookies Policy for details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide consulting services.
- Send you information about our services that may be of interest to you, where you have consented.
- Improve and optimise our website.
- Comply with legal obligations.
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for processing your personal data depends on the context:
- Contract — processing is necessary to fulfil a contract with you or take pre-contractual steps.
- Legitimate interests — processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
- Consent — where you have given us explicit consent to process your data for a specific purpose.
- Legal obligation — processing is necessary to comply with applicable law.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service providers acting as data processors (e.g., hosting, analytics, email delivery) under strict confidentiality obligations.
- Competent authorities where required by law.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you.
- Right to rectification — request correction of inaccurate data.
- Right to erasure — request deletion of your data.
- Right to restrict processing — request that we limit how we process your data.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at info@qualified-consult.com.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@qualified-consult.com
